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Earn miles and enjoy awards

Miles & More – introducing the frequent flyer and awards programme

Good reasons for using Miles & More

Earn award miles with 40 airline partners

Earn miles with partners worldwide day after day

Constantly changing promotions so you can earn additional miles

Redeem miles for flight awards or many other attractive awards from Gift Cards to a set of luggage

Achieve a status through flying and enjoy privileges

Book flights faster and more easily with your Miles & More profile

Retroactive mileage credit‭s for flights up to six months ago
Register now

Life is full of opportunities. Miles & More, Europe’s leading loyalty programme, rewards you with award miles on flights, travel and in your everyday life. You can then redeem these for life’s little extras, unique experiences or your personal dream trip. We’ll bring you a little bit closer to your dreams.

If you fly frequently, we will reward you with a frequent flyer status. This way you will enjoy special privileges that will make flying even more convenient for you.

 

Equally convenient is our Miles & More app, which enables you to have your mileage account balance to hand at all times.

How to get your Miles & More dream award

The best way to earn award miles with Miles & More is to register free of charge and set up a profile. You can now earn award miles when you travel, fly, in your everyday life and when you use your credit card. Redeem your accrued miles for awards and fulfil your dreams.

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1. Register for the first time

Register with Miles & More free of charge and set up a profile.
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3. Redeem

Redeem your accrued miles for flight or other awards
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2. Earn

Earn miles when shopping, travelling and when you use our credit card
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4. Enjoy

Enjoy your dream award
Enjoy benefits every day
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Combine with other bonus programmes

Do you also earn points from Payback, Shell, Marriott, The Luxury Collection, Meliá Hotels International, IHG Hotels & Resorts and Heathrow Rewards? Keep up the good work. You can convert your accrued points into award miles. Set up your partner profile accordingly and it will happen automatically. 

To conversion offers
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Your benefits when flying and travelling
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Miles & More status

If you earn a lot of status miles on your flights, you will receive a frequent flyer status and enjoy the associated privileges.

Benefits with status
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The Miles & More Credit Card

With our Miles & More Credit Cards, you will earn award miles every time you use your card and enjoy mileage protection, plus other privileges.

Credit card benefits
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Services

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Help & contact

Our Miles & More Service Team is here for you
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Covid-19

You can find all the important information here
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Self Service

You can find the answers to many questions and concerns yourself here
Digital Miles & More Servicecard Lufthansa Branding

Miles & More service card

All the benefits of your service card at a glance in our app
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Miles & More app

Download our app for Android or Apple
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Retroactive credit request

Have your miles credited up to six months after your flight
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JetFriends

The Lufthansa programme for children and young people offers many benefits for young explorers who enjoy flying and travelling.

To JetFriends
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Frequently asked questions

When is Miles & More worthwhile for me?

Miles & More is especially worthwhile if you enjoy flying and travelling and would like to treat yourself. You can earn miles on almost all business and holiday flights thanks to our cooperation with over 40 airlines. You can also get award miles in many areas of everyday life: for example, when shopping or booking a rental car.

What are the benefits of earning miles?

You can redeem the award miles you earn on flights, travel or in your everyday life for award flights, travel class upgrades, beautiful or useful things from Lufthansa WorldShop or products from our partner companies, and even exchange them for status miles. You can use your status miles to achieve a frequent flyer status that will bring you privileges on your flights and travels.

How long are my Miles & More award miles valid for?

Award miles are valid for 36 months from the date of the activity. Unused miles expire at the end of the relevant quarter. We will inform you about mileage expiry in the following ways:

 

  • your account summary on our website or in our app will show you the award miles that will expire at the end of the current or the following quarter.
  • you will receive a summary of all the award miles that are due to expire at the end of the current quarter approximately two months in advance in our Miles & More newsletter. You can subscribe to the newsletter here.

    For example: You took a flight from Frankfurt to New York on 12.12.2021. The miles you earned for this flight will expire 36 months later at the end of the quarter, i.e. on 31.12.2024.

 

Protect your award miles from expiry

When will I receive my Miles & More service card after registering?

To meet today’s demands for digital and environmentally friendly solutions, Miles & More no longer sends out Miles & More service cards for new registrations and replacement card orders. We recommend you use your digital service card in the Miles & More app. This allows you to use all the services related to earning and redeeming miles immediately after you register. 

 

If you haven’t yet installed the Miles & More app on your smartphone, you can download it here:


Download the Miles & More app in the App Store

Download the Miles & More app with Google Play

 

Incidentally, you will receive a credit of 500 award miles the first time you log into the app.

How long will I retain my status as a Frequent Traveller or Senator?

Frequent Traveller and Senator status are awarded for at least two years, until the end of February in the respective year. Your status is automatically renewed for an additional two years if you have reached 35,000 status miles as a Frequent Traveller or 100,000 status miles as a Senator in one of the two calendar years before the expiry of your card.

 

Status Management