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Legal information

Contact address

Miles & More
PO Box 71 08 26
60498 Frankfurt

Email: you can contact us by email at impressum@milesandmore.com
Telephone: your local Miles & More Service Team can be reached via Help & Contact
Internet: www.miles-and-more.com


Report compliance violations: Lufthansa Group Ombudsman

Business address

Miles & More GmbH
MAC Main Airport Center, Unterschweinstiege 8
60549 Frankfurt am Main

Corporate headquarters

Miles & More GmbH, Frankfurt am Main



Amtsgericht Frankfurt am Main HRB 116409

VAT ID number

DE 220765038

Executive Board

Gerald Schlögl

Johann-Philipp Bruns

Dispute resolution

Note: The EU Commission offers the option of online dispute resolution on an online platform that it operates. You can find this platform at the following link http://ec.europa.eu/consumers/odr. Our e-mail address is impressum@miles-and-more.com. We are not obliged to take part in arbitration proceedings and unfortunately we are also unable to offer you the opportunity to participate in such proceedings.

Miles & More regularly checks and updates the information on its website. Despite every care taken, it is possible that some information may have changed. It cannot therefore guarantee or be held liable for the validity, accuracy and completeness of the information provided.

The same also applies to all other websites referred to via hyperlinks. Miles & More is not responsible for the content of websites that are linked in this way. Some of the information and offers are provided as an independent service from our partners. Please note that our partners’ terms and conditions apply to these services and offers, and that the provision of links to their websites does not imply any recommendation or guarantee from Miles & More. Miles & More is not responsible for this content. These providers are not vicarious agents of Miles & More.

In all other respects, the general terms and conditions apply.

In addition, Miles & More reserves the right to amend or supplement the information provided.

The content and structure of the Miles & More websites are protected by copyright. Any reproduction of information or data, in particular the use of texts, text parts or images, requires the prior written consent of Miles & More.

Information regarding trademarks - valid only in Canada

The trademarks Lufthansa Miles & More and Miles & More Lufthansa are the property of Lufthansa.