Status management | Miles & More

Protect your account with two-factor authentication by app:

Download authentication app

Scan QR code or copy code

Enter authentication code

Set up now:

Step 1

Load an authentication app on your smartphone (e.g. Google Authenticator or Microsoft Authenticator).

Step 2

Scan the QR code using the authentication app:

Unable to scan the QR code?

Then enter the following code into your authentication app manually (or by copying it):

Set up now:

Step 3

The authentication app shows you a code. Please enter this here:

6-digit code

Enter the 6 digit code.

You have set up two-factor authentication

Your account and your data now have the best possible protection.

Please note: from now on, you will also need the code from your authentication app every time you log in to your account.

Your access reactivation process could not be completed

Your two-factor authentication has been reset. However, the reactivation process was not completed in time, or you entered too many invalid codes. Please contact our Service Team:

The QR code could not be displayed

We are currently experiencing technical difficulties. Please try again later.

This service is not available at the moment

We are currently experiencing technical difficulties. Please try again later.

Two-factor authentication

Open your authentication app, which will show you a code. Please enter it here:

6-digit code

Enter the 6 digit code.

Do not ask me for the code again in this app

Login blocked temporarily

The code was entered incorrectly too many times. For security reasons, we have blocked you from logging in. Please try again in 30 minutes.

Note

You have logged in successfully. Unfortunately, your app was unable to be saved as trusted. Please check in your profile under the security settings whether the maximum number of trusted browsers or apps has already been reached, or try to save the app as trusted again next time you log in.

You’ve successfully set up two-factor authentication again

Your account and your data now have the best possible protection.

Please note: from now on, you can only use the codes from your new authentication app to log in to your account.

Contact by telephone

Opening hours

Opening hours

Written contact

Contact by telephone

Opening hours

Opening hours

Written contact

Protect your account with two-factor authentication by app:

Good choice. Enhanced protection for your miles and data with two-factor authentication via app

Our tip: protect your miles and data with the new two-factor authentication via app

Connect a new mobile device or authentication app

Set up now:

Set up now:

You have set up two-factor authentication

Your access reactivation process could not be completed

Contact by telephone

Opening hours

Opening hours

Written contact

The QR code could not be displayed

This service is not available at the moment

Two-factor authentication

Login blocked temporarily

Note

You’ve successfully set up two-factor authentication again

Contact by telephone

Opening hours

Opening hours

Written contact

Contact by telephone

Opening hours

Opening hours

Written contact