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Please note: due to technical changes, our Award Flight booking platform will be unavailable from 6 a.m. (CEST) on 2.6. to 12 p.m. (CEST) on 3.6.2025. During this time, it will not be possible to book or rebook Award Flights either online (via our app or at www.miles-and-more.com) or via the Service Centre. Thank you for your understanding.

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General terms and conditions

Welcome to the Miles & More frequent flyer and awards programme. You will find our general terms and conditions below. Please read them carefully, as use of our service requires acceptance of the terms and conditions of participation. If you have any questions, our Miles & More Service Team will be happy to help you.