We noticed you are using Internet Explorer 11, this web browser is no longer supported, your experience might be degraded.

Please note: due to technical changes, our Award Flight booking platform will be unavailable from 6 a.m. (CEST) on 2.6. to 12 p.m. (CEST) on 3.6.2025. During this time, it will not be possible to book or rebook Award Flights either online (via our app or at www.miles-and-more.com) or via the Service Centre. Thank you for your understanding.

JavaScript is disabled in your browser. Activate JavaScript in your browser settings in order to use all miles-and-more.com functions.

Login Account

Hello, how can we help you?

To the homepage

General terms and conditions

Welcome to the Miles & More frequent flyer and awards programme. You will find our general terms and conditions below. Please read them carefully, as use of our service requires acceptance of the terms and conditions of participation. If you have any questions, our Miles & More Service Team will be happy to help you.

Miles & More terms and conditions of participation

Miles & More Terms and conditions of participation

Travel ID Terms of Use

Miles & More Flight awards

Mileage Pooling - Terms and Conditions

Miles & More Online Shopping

Miles & More Gift Cards

Terms and conditions of carriage for flights operated by Lufthansa Group airlines

Please confirm your mobile phone number

Enter your mobile phone number here so that we can send you your verification code by text. Once you have confirmed your number, this will be registered as your preferred mobile phone number for using two-factor authentication.

Preferred mobile phone number

Country code Country code

Please enter your country code.

Area code

This is a mandatory field. Please enter your area code.

Telephone number

Enter your telephone number here.

This is a mandatory field. Please enter your telephone number here.

The mobile phone number you have entered is invalid

Enter your mobile phone number here so that we can send you your verification code by text. Once you have confirmed your number, this will be registered as your preferred mobile phone number for using two-factor authentication.

Preferred mobile phone number

Country code Country code

Please enter your country code.

Area code

This is a mandatory field. Please enter your area code.

Telephone number

Enter your telephone number here.

This is a mandatory field. Please enter your telephone number here.

Change mobile phone number

Please enter the new mobile phone number you wish to use for two-factor authentication.

Preferred mobile phone number

Country code Country code

Please enter your country code.

Area code

This is a mandatory field. Please enter your area code.

Telephone number

Enter your telephone number here.

This is a mandatory field. Please enter your telephone number here.

Hello, how can we help you?

General terms and conditions

Contact by telephone

Your local Miles & More Service Centre

Opening hours

The Miles & More Service Centre in your country

Opening hours

Written contact

Contact by telephone

Your local Miles & More Service Centre

Opening hours

The Miles & More Service Centre in your country

Opening hours

Written contact