We noticed you are using Internet Explorer 11, this web browser is no longer supported, your experience might be degraded.

Hello, how can we help you?

Retroactive credit requests

Select an airline

Please select a partner

Forgot to quote your Miles & More service card number? Or missing out on miles for another reason? No problem. Simply submit a retroactive credit request and have the miles you’ve missed credited to your Miles & More account.


Can’t find the partner you’re looking for in the drop-down menu? Then submit a retroactive credit request directly via this online form, or select “Online shopping” in the drop-down menu.