Here's how to redeem your miles
You can redeem your miles in our world of awards as soon as you have earned 3,000 award miles. For example, discover exclusive items in the Lufthansa WorldShop or book a hotel or rental car. Alternatively, continue to earn miles and you can take off with a flight award from 15,000 award miles.
Read on for important information about redeeming miles, details of where you can spend your miles, and a step-by-step guide to getting your dream award.
Redeem miles for flight awards and upgrades2
You can use the award miles you have earned for a flight award. Select your dream destination and redeem your miles when you book. Or treat yourself to an upgrade to a higher booking class. Lean back and enjoy your flight.
It works like this
Select your flight award on our website or in our app.
Book your flight award and redeem your award miles.
Enjoy your flight award.
Offset your CO2 footprint with miles
You can use your miles to protect the climate in our app. Simply offset your flight-based CO2 footprint by donating miles to “myclimate” or for sustainable aviation fuel (SAF).
It works like this
Open the app and enter your login details.
Go to “Latest” at the top, then select “My Challenge” and open “mindfulflyer”.
Click on “Offset flights” and select one or all of your flights.
Choose how to offset your CO2 footprint, select the use of award miles, then confirm the payment.
You will receive a virtual badge that you can share on social media to motivate others to join in.
Redeem miles on your travels
Treat yourself to a dream holiday by redeeming your award miles for a rental car or hotel with our partner companies. Go to the Redeem miles section and look for an offer that suits you from a hotel or rental car partner and make even more of your trip.
It works like this
Choose your travel partner on our website or in our app. You will be forwarded directly to the partner website of your choice.
Book your hotel or rental car offer and use your award miles.
Enjoy your dream award.
You can get an even better deal if you book via our partner Hotels & Cars by Points.
It works like this with Hotels & Cars by Points
Open the Hotels & Cars by Points portal on our website. You will be taken straight to the deals.
Choose your offer. You can use your award miles for the whole amount or part of it.
Enjoy your dream award.
Donate miles
Use your award miles to support the aid projects of help alliance, the Lufthansa Group's charitable organisation. Donate your miles to help provide schooling for children in Africa and India or medical care for families, for example.
It works like this
Select the project on our website to which you wish to donate your award miles.
Log in with your service card number and enter the number of miles you wish to donate.
Your donation will go straight to the project of your choice through help alliance.
Spend miles everywhere when you pay with our credit card
As the holder of a Miles & More Credit Card, you can use MilesPay in our Miles & More app to redeem your award miles wherever Mastercard is accepted. Whether it’s in a café, at the weekly market, or online: with MilesPay and the Miles & More Credit Card, you have almost unlimited opportunities to redeem your miles.
It works like this
Open MilesPay under “More” in our app, and register your Miles & More Credit Card once only.
Select the mileage amount, and activate MilesPay.
Pay with your Miles & More Credit Card within 15 minutes at the cash desk or online.
Spend miles for Gift Cards
With a Gift Card you can treat yourself or someone else. From as little as 3,000 miles, there are offers from numerous companies on the portal of our partner GIFT CARDS BY cadooz. This is how to make your dreams come true.
It works like this
Open the Gift Cards section on our website. You will be redirected to our partner GIFT CARDS BY cadooz.
Select a Gift Card and the mileage amount from the offers. Add the Gift Card to your shopping basket.
Look forward to your Gift Card award.
Redeem miles in the Lufthansa WorldShop
You can pay for any of the products in the Lufthansa WorldShop with award miles. Here you will find an extensive range of handy travel accessories, high-quality electronics, home-ware and sports equipment, fashion, cosmetics and much more. On top of all this, there are exclusive aviation products that can only be found in the Lufthansa WorldShop.
It works like this
Select your dream award at worldshop.eu or in one of our WorldShop stores at the airport.
You can use your award miles for the whole amount or part of it (Cash & Miles).
Enjoy your dream award.
Spend miles for your event award
With an event award, you can enjoy exceptional experiences in the arts, cultural, sporting and culinary sectors that are available to you exclusively with Miles & More.
It works like this
Select your event award on our website, click on “Enquire now” and complete the booking form. Your request will be checked against the limited number of places available.
If your request is successful, you will receive your booking confirmation, including all the information, within a few days. You will receive your tickets at the event.
Enjoy your dream event.
Spend miles for great entertainment
Use your award miles for magazines, newspapers, films and audio books. You can find daily news and great entertainment in our partner portal MEDIA-SHOP powered by Connectare.
It works like this
Select our partner portal MEDIA-SHOP powered by Connectare and register using your service card number.
Choose your offer. You can use your award miles for the full amount or part of it.
Enjoy your dream award.