As soon as you have successfully registered with Miles & More, you can use all our frequent flyer programme services with your valid service card number and the associated personal identification number (PIN). Both numbers also serve as your login for your personal online area.
Alongside your service card number and your PIN, you can also log in with your user ID and password. You can request a new password.
If you registered after 29.3.2022, you have the option of logging in with your email address and password.
If your Miles & More account is linked to a Lufthansa ID, you can also log in with these details.
If you have forgotten your user ID, please use your service card number and PIN to access your mileage account online. You will then find your user ID in your profile.
However, please contact your Miles & More Service Team if you have forgotten your card number and user name.