Apply for a retroactive mileage credit
As a member the miles you have earned are credited to you automatically. But you can also arrange for the miles to be credited to you up to six months retrospectively if you didn’t have your service card number to hand.
And best of all - if you register with Miles & More, you can still obtain miles even if you were not a member at the time of the flight.
Your benefits
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Mileage credits up to six months retrospectively.
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Even if you were not yet a member at the time of purchase or booking.
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Simple application using an easy-to-use online form.
Please note the following information for your retroactive mileage credit
- Please retain your receipts (e.g. boarding pass, ticket, rental car or partner receipt) until the miles have been credited to your account.
- Please check your mileage account again before requesting a retroactive mileage credit.
- Miles that are not automatically credited to your account can be credited to you retrospectively within six months of your purchase.
- Miles will only be credited automatically after you have used the service.
- For flights, it can take up to 7 days after your flight is completed for the automatic mileage credit to be finalised. Please only submit your applications for a retroactive mileage credit after this period has elapsed.
- With Online Shopping partners and shopping partners, the automatic mileage credit may be made several weeks after your purchase, depending on the partner company (e.g. once the returns period has expired). Please only submit your applications for a retroactive mileage credit after this period has elapsed.
- With credit card partners, the automatic mileage credit is generally made a few days after your credit card has been charged. Please only submit your applications for a retroactive mileage credit after this period has elapsed.
- With hotel partners, the automatic mileage credit is generally made up to 14 days after you have checked out. Please only submit your applications for a retroactive mileage credit after this period has elapsed.
- With mobility partners, the automatic mileage credit is generally made up to 14 days after you have used the service. Please only submit your applications for a retroactive mileage credit after this period has elapsed.