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Please note: due to technical changes, our Award Flight booking platform will be unavailable from 6 a.m. (CET) on 2.6. to 12 p.m. (CET) on 3.6.2025. During this time, it will not be possible to book or rebook Award Flights either online (via our app or at www.miles-and-more.com) or via the Service Centre. Thank you for your understanding.

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Retroactive credit requests

Forgot to quote your Miles & More service card number? Or missing out on miles for another reason? No problem. Simply submit a retroactive credit request and have the miles you’ve missed credited to your Miles & More account.

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Please select a partner

Retroactive mileage credit for the partner Hertz

To receive your retroactive credit, please complete this form