We noticed you are using Internet Explorer 11, this web browser is no longer supported, your experience might be degraded.

JavaScript is disabled in your browser. Activate JavaScript in your browser settings in order to use all miles-and-more.com functions.

Hello, how can we help you?

Help & Contact – your Miles & More Service Team is here for you

Please select your reason for contacting us

We’ve found {NORESULTS} articles relevant to your query

Have any further questions about earning miles or couldn’t find an answer to your query?

Have any further questions about Miles & More Selections or couldn’t find an answer to your query?

Have any further questions about mileage validity‭ or couldn’t find an answer to your query?

Have any further questions about the validity of your eVoucher or couldn’t find an answer to your query?

Have any further questions about Mileage Pooling or couldn’t find an answer to your query?

Salutation

First name(s)

This is a mandatory field. Please enter your first name(s).

Surname

This is a mandatory field. Please enter your surname.

Email address

Please enter your email address.

Telephone number

Country code Country code

Please enter your country code.

Area code

This is a mandatory field. Please enter your area code.

Telephone number

Enter your telephone number here.

This is a mandatory field. Please enter your telephone number here.

Service card number

Please enter your service card number.

Date

Enter the date here.

You must enter the date.

Time

Enter the time here.

Required

Browser version

Enter the version of your browser here.

You must enter the browser version.

App version

You must enter the app version.

New surname

Enter the new name here.

You must enter your new name.

Customer number

You must enter your service card number.

Date of birth

Day

Month

Year

Additional address details

Company / Signature

Street and house number/PO Box number

Please enter your street and house number or PO Box number.

Building

Stating a building is optional.

Postcode

Please enter your postcode.

City

This is a mandatory field. Please enter your town or city.

State/province

Select a region

This is a mandatory field. Please choose your place of residence.

Country of residence Country of residence

This is a mandatory field. Please choose your place of residence.

Your message

Enter your message here.

You must enter a message.

Attachment

Upload up to six attachments

Miles & More Self Services

Many members found this information helpful

All help articles

Please confirm your mobile phone number

Enter your mobile phone number here so that we can send you your verification code by text. Once you have confirmed your number, this will be registered as your preferred mobile phone number for using two-factor authentication.

Preferred mobile phone number

Country code Country code

Please enter your country code.

Area code

This is a mandatory field. Please enter your area code.

Telephone number

Enter your telephone number here.

This is a mandatory field. Please enter your telephone number here.

The mobile phone number you have entered is invalid

Preferred mobile phone number

Country code Country code

Please enter your country code.

Area code

This is a mandatory field. Please enter your area code.

Telephone number

Enter your telephone number here.

This is a mandatory field. Please enter your telephone number here.

Change mobile phone number

Please enter the new mobile phone number you wish to use for two-factor authentication.

Preferred mobile phone number

Country code Country code

Please enter your country code.

Area code

This is a mandatory field. Please enter your area code.

Telephone number

Enter your telephone number here.

This is a mandatory field. Please enter your telephone number here.

Opening hours

Opening hours

Written contact

Please select your reason for contacting us

We’ve found {NORESULTS} articles relevant to your query

Contact by telephone

Opening hours

Opening hours

Written contact

Contact by telephone

Opening hours

Opening hours

Written contact

Contact by telephone

Opening hours

Opening hours

Written contact

Contact by telephone

Opening hours

Opening hours

Written contact

Contact by telephone

Opening hours

Opening hours

Written contact

Contact by telephone

Opening hours

Opening hours

Written contact

Contact by telephone

Opening hours

Opening hours

Written contact

Contact by telephone

Opening hours

Opening hours

Written contact

Contact by telephone

Opening hours

Opening hours

Written contact

Contact by telephone

Opening hours

Opening hours

Written contact

Contact by telephone

Opening hours

Opening hours

Written contact

Contact by telephone

Opening hours

Opening hours

Written contact

Contact by telephone

Opening hours

Opening hours

Written contact

Contact by telephone

Opening hours

Opening hours

Written contact

Contact by telephone

Opening hours

Opening hours

Written contact

Many members found this information helpful

Contact by telephone

Opening hours

Opening hours

Written contact

Contact by telephone

Opening hours

Opening hours

Written contact

Necessary

Personalization

Marketing

Analysis and statistics