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All you need to know about Travel ID

Travel ID gives you universal access to the digital channels of Lufthansa Group airlines and Miles & More. The customer profile gives you the ability to use services within the Lufthansa Group as conveniently as possible and to enjoy a travel experience tailored to your personal wishes and expectations, from your first visit to the website or app until long after your journey has ended.

Good reasons to get Travel ID

When you switch to Travel ID, you will benefit from many advantages and useful services. These include, for example, the option of receiving personalised flight offers and additional services on the booking platforms of Austrian Airlines, Brussels Airlines, Lufthansa and SWISS. You earn miles with Travel ID in the same way as before with your service card number, simply by entering it when booking a flight.
Switch to Travel ID in just a few clicks.

Here are the benefits in detail: 

Simple login with your email address and chosen password

Universal access to the channels of Lufthansa Group airlines

Personal details and updates about your booking at a glance

Read the Travel ID privacy policy and terms of use now.

How to switch to Travel ID if you already have a Miles & More profile

You can now log in to Miles & More even more conveniently with an email address and password of your choice – using your Travel ID. This is also your universal login for Austrian Airlines, Brussels Airlines, Lufthansa and SWISS, and therefore for all bookings with these airlines. Login via service card number and PIN is still possible.

How to switch:

1.

Log in to your Miles & More account as usual.

2.

You will automatically be prompted to switch to Travel ID.

3.

Set your desired email address and password.

All done. Now you can conveniently use all Travel ID options available on Lufthansa Group channels and at Miles & More.

 

If you can currently log in with your email address and password, you already have Travel ID. In this case, you don’t need to change your profile.

How to get your Travel ID if you don’t yet have a Miles & More profile

You only need to register for Travel ID if you don’t already have a profile with either an airline or Miles & More. To register, enter an email address and set a password. The password must have at least eight characters, including one upper-case letter, one lower-case letter, one digit and one special character. You will then receive an activation link by email, which is valid for 24 hours. Check your spam folder if you have not received a link. If your email address is not accepted, you probably already have a Travel ID profile. Only one profile can be created per email address. 

How to link your Travel ID to your Miles & More account

If you have already registered for Travel ID via Austrian Airlines, Brussels Airlines, Lufthansa or SWISS and also have a Miles & More profile, you can easily merge the two profiles. To do so, log in to an airline channel with your Travel ID and link the accounts on the profile page in the frequent flyer programme section.