We noticed you are using Internet Explorer 11, this web browser is no longer supported, your experience might be degraded.

JavaScript is disabled in your browser. Activate JavaScript in your browser settings in order to use all miles-and-more.com functions.

Hello, how can we help you?

Summary of all help articles

How long are my Miles & More award miles valid?

Award miles are valid for 36 months from the date of the activity and, unless they have been used, expire at the end of the quarter. We will inform you about mileage expiry in the following way:

The miles that are due to expire at the end of the current quarter and at the end of the following quarter are shown in your online statement.
You will receive a summary of all the miles that are due to expire at the end of the current quarter approximately two months in advance in your online newsletter, which you can subscribe to here.

Example for clarity: you took a flight from Frankfurt to New York on 12.12.2016. The miles you earned for this flight will expire after 36 months at the end of the next quarter, that is on 31.12.2019.

Protect your award miles from expiry

Summary of all help articles

Please confirm your mobile phone number

Enter your mobile phone number here so that we can send you your verification code by text. Once you have confirmed your number, this will be registered as your preferred mobile phone number for using two-factor authentication.

Preferred mobile phone number

Country code Country code

Please enter your country code.

Area code

This is a mandatory field. Please enter your area code.

Telephone number

Enter your telephone number here.

This is a mandatory field. Please enter your telephone number here.

The mobile phone number you have entered is invalid

Enter your mobile phone number here so that we can send you your verification code by text. Once you have confirmed your number, this will be registered as your preferred mobile phone number for using two-factor authentication.

Preferred mobile phone number

Country code Country code

Please enter your country code.

Area code

This is a mandatory field. Please enter your area code.

Telephone number

Enter your telephone number here.

This is a mandatory field. Please enter your telephone number here.

Change mobile phone number

Please enter the new mobile phone number you wish to use for two-factor authentication.

Preferred mobile phone number

Country code Country code

Please enter your country code.

Area code

This is a mandatory field. Please enter your area code.

Telephone number

Enter your telephone number here.

This is a mandatory field. Please enter your telephone number here.