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At a glance

How to earn miles in your daily life

Couple with suitcase on the crosswalk in front of the airport

Earn miles on travel, shopping and much more. Here we explain how to use your service card and how best to integrate earning miles into your daily life, so you don’t miss out on any more miles.

Earn miles for your flights with our airline partners

woman at airport with suitcase

Earn miles with our 40 airline partners by quoting your service card number when you book your flight. Alternatively, you can present your service card at check-in.

It works like this

1.

Select a flight from our 40 airline partners. This will take you straight to your chosen partner’s website.
2.

Quote your Miles & More service card number when booking your flight, or present your service card at check-in.
3.

The miles you have earned will be credited to your mileage account automatically after the flight.

Earn miles on your travels

Man with suitcase and smartphone enters hotel

Whether you are looking for a hotel or a rental car or would like to enjoy a special experience at your holiday destination: we have reliable partners with customised offers for your trip. Select them directly via our website or in our app, and fill your Miles & More account with award miles.

It works like this

1.

Select the offer on our website or in our app. This will take you straight to the partner’s website.
2.

Enter your service card number if this has not already been requested or if you are already logged in, and book as usual.
3.

The award miles you have earned will be automatically credited to your mileage account after your trip.

It’s especially convenient to earn miles via the travel portal of our partner Hotels & Cars by Points.

How it works with Hotels & Cars by Points

1.

Open the Hotels & Cars by Points portal on our website. You will be redirected right away.
2.

Log in with your Miles & More service card number and PIN, select your offer and pay as usual.
3.

The award miles you have earned will be automatically credited to your mileage account after your trip.

Earn miles when paying with our credit card

man outside buying food with credit card

If you have a Miles & More credit card, you will receive award miles for every transaction. The more often you pay with your credit card, the better it is for your mileage account.

It works like this

1.

Apply for a Miles & More credit card.
2.

Pay with your credit card as often as possible and earn miles on every transaction.
3.

The award miles you have earned will be automatically credited to your mileage account.

Earn miles for shopping and local events

women on city trip

You can also earn miles with selected partners locally with your service card. Many shops and restaurants will remind you of this option by displaying the mileage symbol -M-.

It works like this

1.

Visit a participating partner’s shop or restaurant.
2.

Show your Miles & More service card when you pay.
3.

The award miles you have earned will be automatically credited to your mileage account after payment.

Earn miles in Lufthansa WorldShop

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You can earn award miles on every purchase on the website worldshop.eu by registering with your service card number before making your purchase. In Lufthansa WorldShop stores at the airport, show your Miles & More service card at the till.

How it works on worldshop.eu

1.

Log into worldshop.eu with your service card number and PIN.
2.

Place your purchases in your shopping basket and pay as usual.
3.

The award miles you have earned will be automatically credited to your mileage account after your purchase.

How it works at Lufthansa WorldShop stores

1.

Shop at Lufthansa WorldShop at the airport.
2.

Show your service card when you pay.
3.

The award miles you have earned will be automatically credited to your mileage account after your purchase.

Earn miles with financial services

man with suitcase outside airport

An insurance cheque or share purchase – our partners also include service providers from the world of finance. Claim the offers directly via our website or in our app and fill your mileage account.

It works like this

1.

Select the partner’s offer on the Miles & More website or in our app. This will take you straight to the partner’s website.
2.

Enter your service card number if this has not already been requested or if you are already logged in, and complete your chosen offer.
3.

The award miles you have earned will be automatically credited to your mileage account after the transaction.

Earn 80,000 award miles in no time

You can fly to Bangkok with an award flight for 80,000 miles. Watch our film to find out about the quickest way to earn miles for this.

Services

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Help & Contact

Our Miles & More Service Team is here for you
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Miles & More app

Download our app for Android or Apple
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How to redeem miles

Step by step to your dream award
Digital Miles & More Servicecard Lufthansa Branding

Miles & More service card

All the benefits of your service card in our app at a glance
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Retroactive credits

Have your miles credited retroactively up to six months after your flight

Further information about earning miles

Can I earn miles together with my friends and family?

If you would like to earn miles together as a family or with friends, you have the option of creating a mileage pool consisting of up to two adults (aged 18 or older) and up to five children (aged between 2 and 17 years).

 

The award miles of all pool members are combined in a virtual mileage account and all adults are equally entitled to use the mileage credit, manage the mileage pool and invite members. Children do not have access to the total of the pool miles; they can only access the miles they have earned independently themselves.

 

In addition, you always have the option of redeeming awards for friends or acquaintances from your personal credit.

How long are my Miles & More award miles valid for?

Award miles are valid for 36 months from the date of the activity and, unless they have been used, expire at the end of the quarter. We will inform you about mileage expiry in the following way:

 

  • The miles that are due to expire at the end of the current quarter and at the end of the following quarter are shown in your online statement.
  • You will receive a summary of all the miles that are due to expire at the end of the current quarter approximately two months in advance in your online newsletter. You can subscribe to the newsletter here.

    Tip: an example as an illustration: you took a flight from Frankfurt to New York on 12.12.2021. The miles you earned for this flight will expire after 36 months at the end of the next quarter, i.e. on 31.12.2024.

 

Protect your award miles from expiry

How do I view my mileage account balance online?

If you already have a standard Miles & More card, you can find a quick and clear list of your account transactions and your account balance online at any time. Your mileage account is available as soon as you have completed setting up your profile.

 

If you still have a temporary Miles & More card, you can only use your mileage account to its full extent when you have earned your first award mile.

 

Tip: Download the Miles & More app. You can also view your account in full and request your account balance there – even when travelling.

Where can I find the mileage calculator?

The mileage calculator allows you to calculate the miles you can expect to receive quickly and easily. It is available in two modes.

 

You can calculate your potential mileage credit for your next flight booking in the Miles & More app.

 

In addition, there is a more comprehensive calculation method available on the website. This works out your award and status miles in detail, including and in particular for flights that you have already booked where you already know the booking class and operating airline.

 

To the mileage calculator on the website