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Our Miles & More app is your everyday programme assistant

The Miles & More app: two mobile phones with the Miles & More app open

With our app, you will always have your service card and number and your current mileage account balance to hand on your smartphone. You can also set your own personal awards target, use the mileage calculator for planning your flights and keep an eye on our daily offers.

Downloading it from the App Store or Google Play and taking a look is doubly worthwhile: you will get 500 award miles the first time you log into the app.1

 

Important for your registration in the Miles & More app: if you are already a Miles & More member and are downloading the app for the first time, please register using your existing Miles & More login details. You will otherwise create a new mileage account and will not be able to access the award miles you have already earned, e.g. with MilesPay.

Good reasons to use our app

500 -M- the first time you log in

Specify the personal award of your choice

Keep your mileage account balance and frequent flyer status in view

Daily offers for earning and redeeming miles

Your personal MyChallenge

Monthly prizes

Mileage calculator: calculate flights and upgrades

Retroactive mileage credits

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Specify your personal dream award

Select the dream award that you would like to treat yourself to with your miles. Our app will show you your progress in earning miles until you have reached your target.

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Keep your mileage account balance and frequent flyer status in view

You will see how many award and status miles you have earned right away when you open the app, as well as the most recent transactions in your mileage account. The app also indicates the award miles that are about to expire.

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New offers every day

You will receive daily offers for earning and redeeming miles. Don’t forget to give us your consent to send you push notifications.

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Your personal MyChallenge

Accept the challenge: you will always find new tasks in our app that will make filling your mileage account child’s play.

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Monthly prizes in our App Quiz

with the new Miles & More App Quiz, you get the chance every month to win great prizes from participating partners.

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Calculate flights and upgrades with the mileage calculator

Use the mileage calculator directly in our app and find out quickly and easily how many award and status miles will be credited to you for your flight or upgrade.

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Retroactive credits of award and status miles

Didn’t have your service card number to hand when you booked your flight? Then you can get your miles credited retroactively. Under menu item “Mileage credit” in our app, simply scan the barcode of your boarding pass with your camera or upload a photo of your boarding pass with the photo upload function, and your miles will soon land in your mileage account. By the way, this even works if you only become a Miles & More member after your flight.

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Miles & More service card

In order to use your service card, you need our Miles & More app. Your card with your service card number is available in the app anytime and anywhere. Your card will be amended automatically if you achieve a frequent flyer status.

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Your data is secure with Miles & More

We have to process your personal data so that Miles & More can send you personalised offers in the app. Of course, these are only offers to which you consent and that are necessary. All data is processed and stored in accordance with the strict legal requirements of the European Union’s General Data Protection Regulation (GDPR). You can find further information about this in our Privacy Policy.

Frequently asked questions

Can I also use Miles & More without the app?

The Miles & More programme can also be used without our app. Most features, such as retroactive mileage credits, Mileage Pooling or our partners’ shopping offers, are available on the website and can be used with the service card number which you will have received by email when you registered. However, personalised offers and special promotions, some services and the new Challenge Centre are only available in our app.

Where will I find my Miles & More service card in the app?

Log into our app and click on “Card” at the bottom edge to open your Miles & More service card. Your service card will then appear immediately. You can also store it, for example in the Apple Wallet.

Where can I find the mileage calculator?

The mileage calculator allows you to calculate the miles you can expect to receive quickly and easily. It is available in two modes.

 

You can calculate your potential mileage credit in the Miles & More app before booking your next flight.

 

In addition, there is a more comprehensive calculation method available on the website. This works out your award and status miles in detail, including and in particular for flights that you have already booked where you already know the booking class and operating airline.

Can I have my miles credited retroactively?

You can obtain a retroactive mileage credit‭ with Miles & More within six months of the date of the activity. For many partners you can arrange the credit using the relevant online form.

1

Members will receive a credit of 500 award miles when they download and log into the Miles & More app for iOS or Android for the first time. Members who have already logged into the app previously are excluded.