We noticed you are using Internet Explorer 11, this web browser is no longer supported, your experience might be degraded.

JavaScript is disabled in your browser. Activate JavaScript in your browser settings in order to use all miles-and-more.com functions.

Hello, how can we help you?

What happens if I cannot renew my Frequent Traveller, Senator or HON Circle Member status?

If you don’t earn enough Points, Qualifying Points or HON Circle Points within one calendar year, you’ll receive the status below the one you previously held. For example, if you are unable to renew your Senator status, you will receive Frequent Traveller status for one year.

Summary of all help articles

Change mobile phone number

Please enter the new mobile phone number you wish to use for two-factor authentication.

Preferred mobile phone number

Country code Country code

Please enter your country code.

Area code

This is a mandatory field. Please enter your area code.

Telephone number

Enter your telephone number here.

This is a mandatory field. Please enter your telephone number here.

Hello, how can we help you?

What happens if I cannot renew my Frequent Traveller, Senator or HON Circle Member status?

Contact by telephone

Your local Miles & More Service Centre

Opening hours

The Miles & More Service Centre in your country

Opening hours

Written contact

Contact by telephone

Your local Miles & More Service Centre

Opening hours

The Miles & More Service Centre in your country

Opening hours

Written contact