On 9 December 2019 there was a technical malfunction on our website miles-and-more.com between 4 pm and 4:40 pm (local time Germany). Meanwhile it was possible to view other Miles & More profiles. Only participants who logged in at the same time were affected. There are currently no signs of a hacker attack. Other login options to your account, such as the Miles & More App or LH.com, were not affected. We will contact affected participants individually.