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Terms and conditions for exchanging miles

1.

As a Miles & More member without status or with Senator status, you can exchange from 5,000 up to 25,000 award miles for status miles (excluding HON Circle miles) once per calendar year.

2.

This applies to award miles that you have received for credit card purchases in the current and previous calendar year.

3.

Welcome, multiple and promotional miles, etc. are excluded from the mileage exchange.

4.

The ratio for exchanging award miles for status miles is 5:1.

5.

Your exchanged miles will be credited to your mileage account as status miles for the current calendar year, and the corresponding award miles will be deducted.

6.

An exchange which has been validated cannot be reversed.

7.

Country-specific criteria:

7.1.

Germany: For holders of Lufthansa Miles & More Credit Cards issued by Deutsche Kreditbank AG (DKB): Award miles can only be exchanged by holders of a Miles & More Credit Card Gold, a Lufthansa Frequent Traveller Credit Card or a Lufthansa Senator Credit Card.

7.2.

Italy: For holders of the UniCreditCard Miles & More issued by UniCredit: Award miles can only be exchanged by holders of the UniCreditCard Flexia Gold Miles & More and the UniCreditCard Business Miles & More.

7.3.

Switzerland: For holders of the SWISS Miles & More Credit Cards issued by Swisscard AECS GmbH: Award miles can only be exchanged by holders of the following products: SWISS Miles & More Classic Credit Card Duo, SWISS Miles & More Gold Credit Card Duo, SWISS Miles & More Platinum Credit Card Duo, SWISS Silver SME card package, SWISS Gold SME card package or the SWISS Platinum SME card package. Only one mileage exchange is possible per Miles & More member per calendar year.

7.4.

USA: For holders of the Miles & More® World Elite Mastercard® issued by Barclaycard®: Award miles can only be exchanged by holders of the Miles & More® World Elite Mastercard®.

7.5.

Spain: For holders of the Miles & More Visa Gold Card issued by CaixaBank Payments, E.F.C., E.P., S.A.U.: Award miles can only be exchanged by holders of a Miles & More Visa Gold Card.

7.6.

Mexico: For holders of the Miles & More Mastercard World Elite issued by BANCA MIFEL, S.A., INSTITUCION DE BANCA MULTIPLE, GRUPO FINANCIERO MIFEL: Award miles can only be exchanged by holders of the Miles & More Mastercard World Elite.