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Data protection at Miles & More

We are pleased to see that you are interested in Miles & More and have visited our website. Data protection, data security and the protection of your privacy are important to us, and we take these concerns into consideration in our business processes. Here we have compiled a summary for you of all information concerning data protection at Miles & More.

Miles & More programme privacy policy

Our policy for the treatment of personal data by operators, joint operators and Miles & More partners within the framework of the Miles & More programme, particularly in relation to registration and the earning and redeeming of miles.

Travel ID privacy policy

Our policy on the treatment of personal data by operators in connection with the use of Travel ID.

Data protection policy for the Miles & More website / app / communications media

Our policy for the treatment of personal data when you visit and use the Miles & More website and the Miles & More app, including policies relating to the use of cookies and the inclusion of social networks.

Information on cookies and similar technologies

This provides you with information on how we use cookies and similar technologies at miles-and-more.com and is supplemental to our data protection policy for the Miles & More website, app and communications media.

Rights of the data subject

As the data subject, you are entitled to various rights in relation to the processing of your personal data, such as the right to information on the personal data about you that is processed. You can exercise these rights by using our contact form.

 

Other data protection policies

Supplementary information on the treatment of personal data by Deutsche Lufthansa AG in connection with Lufthansa flights (e.g. the transmission of passenger data) can be found here.

Supplementary information on the treatment of personal data by airlines which are joint operators or partners of Miles & More can be found on the websites of these airlines. You will find an overview of these airlines here.

General security advice on phishing

Phishing describes a process whereby an attempt is made to obtain personal data by pretending to have a relationship of trust with the person concerned.