Terms and conditions of use for Miles & More Selections
General terms and conditions
Validity of your Select Benefits
As soon as you exceed a mileage threshold, you are eligible to choose from the corresponding Select Benefits for a three-month period. After that, the option expires, and you are no longer entitled to make use of these Select Benefits. The selection of individual benefits available to you is based on your status at the time you exceed a mileage threshold.
If you qualify for the next highest status level during this period, your options for selection will remain valid. They will only expire at the end of the three-month period. The same procedure applies at the end of each year, i.e., the three-month period remains valid beyond 31 December.
How to order your Select Benefits
Price reduction Gift Cards and lounge vouchers: you can order these Select Benefits directly online. After you place your order, your Gift Card will be delivered to your personal inbox. Please bear in mind that delivery to your inbox does not take place directly after your order. There may be up to a 24-hour delay before delivery is made. Lounge vouchers for the Austrian Airlines Business Lounge in Vienna will be delivered to you by post.
eVouchers: you can order this Select Benefit directly online. The eVouchers will be credited to your account without delay and can be used immediately to make a booking.
Exchanging miles: you can make use of this Select Benefit directly online. The deduction of award miles and the credit of status miles will take place directly after your order.
Partner status cards: please order this Select Benefit using the telephone number provided.
Other Select Benefits: there are a number of other Select Benefits you can order by telephone using the number provided, or by contacting your local Miles & More Service Team.
Overview of your Select Benefits
Price reduction Gift Cards
Apart e-Shop vouchers
Lufthansa WorldShop Reduction Gift Card
SWISS Shop Reduction Gift Card
Austrian Airlines Gift Card
Austrian Jetshop Gift Card
Croatia Airlines Gift Card
Swiss International Airlines Gift Card
CO2-offset voucher
Gift Card for carbon offsetting
Lounge vouchers
How to order
You can order lounge vouchers from Brussels Airlines, Croatia Airlines, LOT Polish Airlines, Lufthansa, Luxair and SWISS International Airlines directly online.
After you place your order, your Gift Card will be delivered to your personal inbox. Please bear in mind that delivery to your inbox does not take place directly after your order. There may be up to a 24-hour delay before delivery is made. Lounge vouchers for the Austrian Airlines Business Lounge in Vienna will be delivered to you by post.