We noticed you are using Internet Explorer 11, this web browser is no longer supported, your experience might be degraded.

General terms and conditions

Welcome to the Miles & More frequent flyer and awards programme. Below you’ll find our general terms and conditions. Please read them carefully, as you will need to accept these terms and conditions of participation to be able to use our services. Should you have any questions, our Miles & More Service Team will be happy to assist.

Miles & More terms and conditions of participation

Travel ID terms and conditions of use

Travel ID Terms of Use

Miles & More Award Flights

Mileage Pooling terms and conditions

Exchanging miles for Points and Qualifying Points

Conditions for exchanging eVouchers for Points or carrying Points over

Miles & More Gift Cards

Exchanging miles for Points and Qualifying Points

Terms and conditions of carriage for flights operated by Lufthansa Group airlines

Change mobile phone number

Please enter the new mobile phone number you wish to use for two-factor authentication.

Preferred mobile phone number

Country code Country code

Please enter your country code.

Area code

This is a mandatory field. Please enter your area code.

Telephone number

Enter your telephone number here.

This is a mandatory field. Please enter your telephone number here.