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Forgotten password

Request new password

Have you forgotten your Miles & More password? Please give us your User ID and your e-mail address. If you are registered with this User ID and e-mail address, your Miles & More password will be sent to you at this e-mail address. For this purpose, please enter your Miles & More details here.

If you cannot remember your user ID, you can also log in by quoting your Miles & More service card number and PIN or by using the “Forgotten PIN” function.