To retroactive mileage credit Retroactive mileage credit Retroactive mileage credit for hotel partners {PARTNER} Retroactive mileage credit for car rental partners {PARTNER} Retroactive mileage credit for online shopping partners Retroactive mileage credit for partners {PARTNER} You haven’t received your credit within the past few weeks? Please note that it may take several weeks for your mileage credit to be processed, depending on the partner shop. the miles will only be credited if you have accessed the partner shop’s website via the Miles & More app or Miles & More Online Shopping. being forwarded from Miles & More Online Shopping to the partner shop alone does not entitle you to earn miles. The partner will decide whether the purchase qualifies for miles. The partner must be able to allocate the completed purchase to Miles & More Online Shopping. providing proof of purchase alone does not entitle you to a mileage credit. However, this information will help us to check with the partner whether the purchase can actually be allocated to Miles & More Online Shopping and whether miles can be credited accordingly. the net order value must always be stated in the “Invoice amount” field, without delivery or service costs. Many partner shops reserve the right to refuse the request for retroactive mileage credit in the event of non-compliance. Name of the hotel Enter the hotel name here. You must enter the hotel name. Please enter the name of the hotel where you stayed here. Arrival Open calendar for arrival Enter the check-in date here. You must enter the check-in date. Please enter the date of your arrival here. You will find this information in your booking confirmation or the hotel bill. Departure Open calendar for departure Enter the check-out date here. You must enter the check-out date. Please enter the date of your departure here. You will find this information in your booking confirmation or the hotel bill. Club number Please quote your club number here. Please enter your customer number for the hotel programme here, e.g. Hilton Honors or Le Club Accorhotels. Booking number Enter your booking number here. Please enter your booking number here. You will find this information in your booking confirmation or the hotel bill. Invoice number Enter your invoice number here. Please enter your invoice number here. You will find this information in your booking confirmation or the hotel bill. Date of rental Open calendar for date of rental Enter the pick-up date here. You must enter the pick-up date. Please enter the rental date here. You will find this information in your booking confirmation or the hotel bill. Drop-off date Open calendar for drop-off date Enter the drop-off date here. You must enter the drop-off date. Please enter the drop-off date here. You will find this information in your booking confirmation or the hotel bill. Rental agreement number Enter your contract number here. Please enter your rental agreement number here. You will find this information in your booking confirmation or the hotel bill. Name of the online shop Enter your online shop order here. Please enter the name of the online shop where you made your purchase. You will find a summary of participating shops here. Product name/Description web.forms.productDescription.validation.helpText Please enter further information about the item you bought here. You will find this information in your order confirmation. Order date Open calendar for order date Enter your purchase/order date here. You must enter the order date. Please enter the date of your order here. You will generally find this in the order confirmation from the online shop. Order number Enter your order/receipt number here. The order number is required. Please enter the date of your order here. You will generally find this in the order confirmation from the online shop. Invoice amount Enter your invoice amount here. Please enter the amount of your invoice here, not including shipping or other additional costs. You will generally find this in the order confirmation from the online shop. Purchase/order date Open calendar for purchase/order date Enter your purchase/order date here. You must enter the order date. You will generally find this information on the purchase receipt or order confirmation. Order/receipt number Enter your order/receipt number here. The order number is required. You will generally find this information on the purchase receipt or order confirmation. Attachment Upload up to 6 original receipts/invoices You can attach a maximum of six files of 3 MB each in .jpg, .jpeg, .png or .pdf format. You must upload the billing receipt. Regular credit or promotion Regular credit Promotional miles Apply for mileage credit