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Can I create my own user ID?

Until March 2022, members were able to create their own user ID when registering. Since the introduction of Travel ID, this is no longer an option. As of 1.9.2025, it is no longer possible to log in with a user ID + password. Please log in using your email address and password, i.e. Travel ID.

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Change mobile phone number

Please enter the new mobile phone number you wish to use for two-factor authentication.

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Hello, how can we help you?

Can I create my own user ID?

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Contact by telephone

Your local Miles & More Service Centre

Opening hours

The Miles & More Service Centre in your country

Opening hours

Written contact