We noticed you are using Internet Explorer 11, this web browser is no longer supported, your experience might be degraded.

Please note: due to technical changes, our Award Flight booking platform will be unavailable from 6 a.m. (CET) on 2.6. to 12 p.m. (CET) on 3.6.2025. During this time, it will not be possible to book or rebook Award Flights either online (via our app or at www.miles-and-more.com) or via the Service Centre. Thank you for your understanding.

JavaScript is disabled in your browser. Activate JavaScript in your browser settings in order to use all miles-and-more.com functions.

Hello, how can we help you?

Summary of all help articles

Flat-rate taxation of miles earned on business

The following applies to members resident in Germany:

If you have earned miles on business trips as part of the Miles & More frequent flyer programme and have used these for awards privately, the taxable cash equivalent benefit is borne by Lufthansa under the flat-rate taxation procedure under § 37a of the German Income Tax Act (Einkommensteuergesetz - EStG).

Summary of all help articles

Please confirm your mobile phone number

Enter your mobile phone number here so that we can send you your verification code by text. Once you have confirmed your number, this will be registered as your preferred mobile phone number for using two-factor authentication.

Preferred mobile phone number

Country code Country code

Please enter your country code.

Area code

This is a mandatory field. Please enter your area code.

Telephone number

Enter your telephone number here.

This is a mandatory field. Please enter your telephone number here.

The mobile phone number you have entered is invalid

Preferred mobile phone number

Country code Country code

Please enter your country code.

Area code

This is a mandatory field. Please enter your area code.

Telephone number

Enter your telephone number here.

This is a mandatory field. Please enter your telephone number here.

Change mobile phone number

Please enter the new mobile phone number you wish to use for two-factor authentication.

Preferred mobile phone number

Country code Country code

Please enter your country code.

Area code

This is a mandatory field. Please enter your area code.

Telephone number

Enter your telephone number here.

This is a mandatory field. Please enter your telephone number here.

Hello, how can we help you?

Flat-rate taxation of miles earned on business

Contact by telephone

Your local Miles & More Service Centre

Opening hours

The Miles & More Service Centre in your country

Opening hours

Written contact

Contact by telephone

Your local Miles & More Service Centre

Opening hours

The Miles & More Service Centre in your country

Opening hours

Written contact