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Our new status programme

The time has finally come. The beginning of 2024 will also mark the start of our new status programme. Due to the extensive technical changes required, the login area at miles-and-more.com and in the Miles & More app will be unavailable from 6 p.m. (CET) on 31.12.2023 until approximately 6 p.m. (CET) on 2.1.2024.

Miles and Points earned on flights during this period will of course be credited to your account after the switchover.

Some of the services that will be unavailable during the switchover include:

Flight and upgrade award bookings

Changes to your profile information (e.g. address)

Use of our mileage calculator

Mileage credits

Access to your digital service card

Use of our Challenge Centre, mindfulflyer and MilesPay (in the Miles & More app)

Mileage redemption (e.g. for Gift Cards, donating miles)

Select benefits - these will be available again under your status from mid January

In urgent cases, flight and upgrade awards can be booked via our Service Center staff during the switchover.


Thank you for your understanding,


Your Miles & More Team