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General terms and conditions

Welcome to the Miles & More frequent flyer and awards programme. Below you’ll find our general terms and conditions. Please read them carefully, as you will need to accept these terms and conditions of participation to be able to use our services. Should you have any questions, our Miles & More Service Team will be happy to assist.

Miles & More terms and conditions of participation

Travel ID terms and conditions of use

Travel ID Terms of Use

Miles & More Award Flights

Mileage Pooling terms and conditions

Exchanging miles for Points and Qualifying Points

Conditions for exchanging eVouchers for Points or carrying Points over

Miles & More Online Shopping

Miles & More Gift Cards

Exchanging miles for Points and Qualifying Points

Terms and conditions of carriage for flights operated by Lufthansa Group airlines

Change mobile phone number

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Preferred mobile phone number

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Telephone number

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