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Extended rebooking options

Due to ongoing disruptions caused by the Corona virus, we continue to accommodate you so that you can make your travel plans even more flexible.

All our fares and tickets can be rebooked. This applies to short-, medium-, and long haul routes and for existing bookings, new bookings and to cancelled flights.

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New statement of consent to communication from Miles & More

Renew your consent to receive communications so that we can keep you informed about all the benefits of Miles & More in future.

Yes, I wish to receive information and offers in connection with my membership in the Miles & More programme and consent to Miles & More GmbH and Deutsche Lufthansa AG contacting me for this purpose via electronic communication services (e.g. by email, SMS/MMS and messenger services and telephone) – also on a personalised basis – and identifying my main areas of interest for the purpose of receiving personalised offers on the basis of data collected about me, including my usage and consumer behaviour (e.g. through the use of cookies, web beacons and programme data). I can find details on this in the Privacy Policy.

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Market research – your opinions about Miles & More and your interests when earning and redeeming miles

Furthermore, I wish to receive information and offers (e.g. customer satisfaction surveys, personalised offers and newsletters), including partner information from Deutsche Lufthansa AG, Austrian Airlines AG and Swiss International Air Lines AG. I consent to …

Lufthansa Group contacting me via electronic communication services (email, SMS/MMS, messenger services, telephone) for this purpose (also on an individual basis) as well as
identifying my main areas of interest for the purpose of receiving personalised information and offers on the basis of data collected about me by companies that are part of the Lufthansa Group, including my usage and consumer behaviour (e.g. through the use of cookies, web beacons, programme data and booking data).

I can find detailed information about the content and scope of the processing of my data and the content of communications and offers in the Privacy Policy.

Furthermore, I wish to receive special product and service information from Brussels Airlines, Croatia Airlines, LOT Polish Airlines and Luxair about new flight connections, attractive specials on selected routes and products and services such as seat innovations, new lounges etc.

I can find detailed information about the content and scope of the processing of my data and the content of communications and offers in the Privacy Policy.

I can edit my communication settings at any time in my customer profile at www.miles-and-more.com and/or withdraw and/or restrict my consent in full or in part (e.g. by telephone at the Miles & More Service Centre). In addition, I can deactivate push notifications sent to mobile end devices in the respective Miles & More app. Miles & More GmbH and Deutsche Lufthansa AG can send me legally relevant information about the Miles & More programme (such as changes to the Terms and conditions of participation), irrespective of whether I have given or withdrawn my consent.

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Extended rebooking options

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Contact by telephone

Your local Miles & More Service Centre

Opening hours

The Miles & More Service Centre in your country

Opening hours

Written contact

Contact by telephone

Your local Miles & More Service Centre

Opening hours

The Miles & More Service Centre in your country

Opening hours

Written contact

New statement of consent to communication from Miles & More

Details