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Please note: due to technical changes, our Award Flight booking platform will be unavailable from 6 a.m. (CEST) on 2.6. to 12 p.m. (CEST) on 3.6.2025. During this time, it will not be possible to book or rebook Award Flights either online (via our app or at www.miles-and-more.com) or via the Service Centre. Thank you for your understanding.

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Summary of all help articles

Where can I view and change my profile data in the app?

To do this, go to "More" in the app’s navigation bar and there to the "My Profile & Settings" area ("More" menu at the top next to your profile image) - Settings. There you can view and edit your details, such as address, travel preferences and communication settings. To make changes to your "Personal information," go to the top right of the "Personal information" screen and click on the "Edit" button. You will be re-directed to www.miles-and-more.com and can change your personal details directly.

For other settings, please do this online at www.miles-and-more.com

Summary of all help articles

Please confirm your mobile phone number

Enter your mobile phone number here so that we can send you your verification code by text. Once you have confirmed your number, this will be registered as your preferred mobile phone number for using two-factor authentication.

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Enter your mobile phone number here so that we can send you your verification code by text. Once you have confirmed your number, this will be registered as your preferred mobile phone number for using two-factor authentication.

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Change mobile phone number

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Hello, how can we help you?

Where can I view and change my profile data in the app?

Contact by telephone

Your local Miles & More Service Centre

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Contact by telephone

Your local Miles & More Service Centre

Opening hours

The Miles & More Service Centre in your country

Opening hours

Written contact