We noticed you are using Internet Explorer 11, this web browser is no longer supported, your experience might be degraded.

JavaScript is disabled in your browser. Activate JavaScript in your browser settings in order to use all miles-and-more.com functions.

Hello, how can we help you?

Summary of all help articles

Is an advance seat reservation possible on award flights?

You can reserve a seat for award flights with some partner airlines both with online award bookings and when booking via the Miles & More Service Centre. You can also make an advance seat reservation after booking; you can do this quickly and easily online via your Booking summary.

Whether a reservation is free of charge depends on the conditions of the airline concerned. In the event of an advance seat reservation that requires payment or if no advance seat reservation is available for the airline you have booked via the website or the Miles & More Service Team, please contact the airline directly to book your preferred seat.

Summary of all help articles

Please confirm your mobile phone number

Enter your mobile phone number here so that we can send you your verification code by text. Once you have confirmed your number, this will be registered as your preferred mobile phone number for using two-factor authentication.

Preferred mobile phone number

Country code Country code

Please enter your country code.

Area code

This is a mandatory field. Please enter your area code.

Telephone number

Enter your telephone number here.

This is a mandatory field. Please enter your telephone number here.

The mobile phone number you have entered is invalid

Enter your mobile phone number here so that we can send you your verification code by text. Once you have confirmed your number, this will be registered as your preferred mobile phone number for using two-factor authentication.

Preferred mobile phone number

Country code Country code

Please enter your country code.

Area code

This is a mandatory field. Please enter your area code.

Telephone number

Enter your telephone number here.

This is a mandatory field. Please enter your telephone number here.

Change mobile phone number

Please enter the new mobile phone number you wish to use for two-factor authentication.

Preferred mobile phone number

Country code Country code

Please enter your country code.

Area code

This is a mandatory field. Please enter your area code.

Telephone number

Enter your telephone number here.

This is a mandatory field. Please enter your telephone number here.

New statement of consent to communication from Miles & More

Renew your consent to receive communications so that we can keep you informed about all the benefits of Miles & More in future.

Yes, I wish to receive information and offers in connection with my membership in the Miles & More programme and consent to Miles & More GmbH and Deutsche Lufthansa AG contacting me for this purpose via electronic communication services (e.g. by email, SMS/MMS and messenger services and telephone) – also on a personalised basis – and identifying my main areas of interest for the purpose of receiving personalised offers on the basis of data collected about me, including my usage and consumer behaviour (e.g. through the use of cookies, web beacons and programme data). I can find details on this in the Privacy Policy.

Miles & More newsletters – information about your account balance, early reminders about mileage expiry and up-to-date programme information at a glance

Miles & More offers – regular information about current offers from Miles & More and its partner companies

Market research – your opinions about Miles & More and your interests when earning and redeeming miles

Furthermore, I wish to receive information and offers (e.g. customer satisfaction surveys, personalised offers and newsletters), including partner information from Deutsche Lufthansa AG, Austrian Airlines AG and Swiss International Air Lines AG. I consent to …

Lufthansa Group contacting me via electronic communication services (email, SMS/MMS, messenger services, telephone) for this purpose (also on an individual basis) as well as
identifying my main areas of interest for the purpose of receiving personalised information and offers on the basis of data collected about me by companies that are part of the Lufthansa Group, including my usage and consumer behaviour (e.g. through the use of cookies, web beacons, programme data and booking data).

I can find detailed information about the content and scope of the processing of my data and the content of communications and offers in the Privacy Policy.

Furthermore, I wish to receive special product and service information from Brussels Airlines, Croatia Airlines, LOT Polish Airlines and Luxair about new flight connections, attractive specials on selected routes and products and services such as seat innovations, new lounges etc.

I can find detailed information about the content and scope of the processing of my data and the content of communications and offers in the Privacy Policy.

I can edit my communication settings at any time in my customer profile at www.miles-and-more.com and/or withdraw and/or restrict my consent in full or in part (e.g. by telephone at the Miles & More Service Centre). In addition, I can deactivate push notifications sent to mobile end devices in the respective Miles & More app. Miles & More GmbH and Deutsche Lufthansa AG can send me legally relevant information about the Miles & More programme (such as changes to the Terms and conditions of participation), irrespective of whether I have given or withdrawn my consent.