We noticed you are using Internet Explorer 11, this web browser is no longer supported, your experience might be degraded.

JavaScript is disabled in your browser. Activate JavaScript in your browser settings in order to use all miles-and-more.com functions.

Hello, how can we help you?

The ID verification code I received when searching for an Award Flight is invalid. What can I do?

If your code is appearing as invalid, this could be because it was entered incorrectly or has expired. Please check the code, and try entering it again. You can also request a new code.

Summary of all help articles

Change mobile phone number

Please enter the new mobile phone number you wish to use for two-factor authentication.

Preferred mobile phone number

Country code Country code

Please enter your country code.

Area code

This is a mandatory field. Please enter your area code.

Telephone number

Enter your telephone number here.

This is a mandatory field. Please enter your telephone number here.

Hello, how can we help you?

The ID verification code I received when searching for an Award Flight is invalid. What can I do?

Contact by telephone

Your local Miles & More Service Centre

Opening hours

The Miles & More Service Centre in your country

Opening hours

Written contact

Contact by telephone

Your local Miles & More Service Centre

Opening hours

The Miles & More Service Centre in your country

Opening hours

Written contact