E-mail to the Miles & More Service Team
Do you have questions on the following subjects?
Then perhaps we can help you straight away:
Request missing miles online
Flight awards - all the information at a glance
Change PIN
Forgotten PIN
Temporary Miles & More paper card - when do I receive my Miles & More plastic card?
Change name and address details online - important information
Information on expiration of miles
Your subject wasn't covered?
For all other queries, please use our e-mail form.
+++ Please note that processing your enquiry may take slightly longer due to a system changeover. We apologise for any inconvenience. +++
E-mail the Miles & More Service Team
Administer PIN and password
Lost your Miles & More card?
Missing miles
Frequent Travellers, Senators and HON Circle Members
When you are logged in, you will find your exclusive service hotline in your country under "Contact by phone".
